Frequently asked questions
If you have any questions about FAQ, Contact us at firstname.lastname@example.org
What are the things Apploye monitors?
There are two plans of Apploye. Monitored Time Tracking and Unmonitored Time Tracking. In monitored time tracking, application usage, url visits, keyboard and mouse activity level are monitored. Also screenshots are taken randomly every 10 minutes.
In unmonitored time tracking, only total time spent under project and/or task are captured.
Who decides if the plan will be monitored or unmonitored?<br />
Organization owner (i.e who created the organization in Apploye) can only decide the plan.
Does apploye log keystrokes?<br />
No. We don’t log individual keystrokes. We just count the number of seconds in which there were keystrokes. But, we don’t store that keystroke.
Is the data transfer and storage in a secure environment?<br />
Data communication is done with secure SSL encryption. Also, data is stored in enterprise-level cloud storage so that data is secured.
How many people I can add in Apploye in my organization?
As many as you wish. You will be charged per user.
Can I delete screenshot? If yes, how and where?
Yes. You need to go to daily timesheet of Apploye’s web application. Then delete timesheet or edit timesheet to remove the part of time consisting the screenshot. Doing so, you can stop organization owner or project manager to see that particular screenshot.
Which OS are compatible for Apploye?
Windows 7 and later, Linux Debian and Mac.
Does Apploye has a mobile application?
Yes. Apploye has a mobile application.
What is the purpose of this mobile application? Which type of employees are a better fit for mobile application?
The mobile application will track time for unmonitored plan and track location and time for monitored plan.
Employees working in fields are better fit for using mobile application.
Is it an intrusive application?
An employer should have the right to know what employees are doing in working hour. We track only when an employee starts the tracker.
Also, we have an unmonitored plan for employers who only wants to track time.
Does the application work offline?
Yes. It will sync data after the user comes back online.
But, for login, one needs to be online.
Can I get alert about screenshot?
Yes. You have to go to “Edit Config” view and check the checkbox there to get screenshot alert.