Frequently Asked questions

If you are facing any problem regarding Apploye feel free to contact us.

What are the things Apploye monitors?

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There are two plans of Apploye. Monitored Time Tracking and Unmonitored Time Tracking. In monitored time tracking, application usage, url visits, keyboard and mouse activity level are monitored. Also screenshots are taken randomly every 10 minutes. In unmonitored time tracking, only total time spent under project and/or task are captured.

Can I abort the existing plan?

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Yes, you can abort it, promote or demote to another one anytime.

Do you track keystrokes?

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We just count the keystrokes for activity calculation. We do not track any data from the key pressed.Can I delete screenshot? If yes, how ?

Can I delete screenshot? If yes, how?

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Yes, you can. First, you need to go to the “Daily Timesheet” option of Apploye’s web application. Then delete/edit the required timesheet to remove the part of time consisting of the screenshot. In this way, you can protect your privacy from your organization owner or project manager.

Can I plan for an extensive team?

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Yes, you may. If you have more than 300 members, please contact us for further negotiation.

Does the application work offline?

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Yes. It will sync the data after the user gets back online/get connected to the internet But, for login, the user must be online/connected to the internet.

Can I get alert about the screenshots?

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Yes, you can. You have to go to the “Edit Config” option in the desktop application and allow the option there to get the screenshot alerts.

What is the purpose of this mobile application? Which type of employees are a better fit for mobile application?

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The mobile application will track time for unmonitored plan and track location and time for monitored plan. Employees working in fields are better fit for using mobile application.

How do you calculate the members?

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Only the employees are considered as the members and we calculate the subscription-based on the number of total members in the organization. The organization owner is not counted as a member. Clients are not counted as members as well.

Do you provide a refund facility?

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Yes, we do. For getting a refund, please let us know before the first 30 days. You won’t be refunded after the time limit mentioned above.

Can I send an invitation to my clients?

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Sure, you can invite clients as much as you want without any bill or charge.

Can I get a demo?

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Please click here to get our demo page.