Once your employer completes the payment for your account, your access will be restored automatically.

Please contact your employer and ask them to complete the payment on your behalf.

Before it is approved, it will look white, with a purple border. There will be a "!" icon on the left, instead of "MANUAL" or "M".

Regular time, tracked through the Apploye desktop app, mobile app, or Chrome extension, is displayed in green.

If the members have added any manual time, you will see those manual time entries here. Check the details, such as: Project, task, Time range & Duration, and Reason for adding manual time.

If the manual time looks correct, click Approve. Click on the X button, if you think the time should not be counted.

It will show a pop-up. You can write a helpful note, or just click on the Approve/Reject button.

You can also approve multiple or all at once. Click on the checkbox beside the "Member" and then click "Approve Selected" or "Reject Selected".

For viewing past approvals and rejections, check the "History" section.

You will see the next invoice. If you want to see the details of the invoice amount, click on "View Breakdown".

Go to Settings <> My Plan <> Billing Portal.

After clicking on the billing portal, it will redirect to the Paddle customer portal. From that portal, you will see the payment invoices.

Only the organization's owner will have the option to access the "My Plan " section in Apploye. Let’s go through what you can view and what actions you can take from the My Plan section in Apploye.

What you can view:

• Your current subscription plan (e.g., ELITE / Power)
• Subscription status (Active/Inactive)
• Plan pricing and billing cycle (monthly/quarterly/yearly)
• Renewal date of your subscription
• Upcoming invoice amount and next billing date
• Invoice breakdown details
• Number of active members
• Number of client portal users
• Number of paid seats
• Current payment method details
• Billing notification email/contact
• Active add-ons on your subscription
• Add-on pricing and yearly cost summary

Actions you can take:

• Upgrade or downgrade your current subscription plan
• Open the Billing Portal
• View invoice breakdown details
• Invite additional members to your organization
• Cancel your subscription
• Update your payment method
• Add or update billing notification contact email
• Add or remove available add-ons from your plan
• Manage optional features such as:
– Video Recording
– More Screenshots
– API Access
– Stealth Mode

This section gives you complete control over managing your subscription, billing, seats, and add-ons in one place.

To access these settings, go to: Settings → Timesheet Settings

Manual Time Settings

From the Timesheet Settings page, you can control whether members are allowed to add manual time, and if approval would be required (when adding manual time).

You can:

1. Turn the Manual Time option on or off.
2. Enable the "Require Approval for Manual Time" toggle if you want manual entries to be reviewed before they are counted.

Once enabled, any manual time added by affected members will remain pending until it is approved. Only approved manual time will be included in Timesheets and Payroll.

If Approval is off, manual time will be added directly (you can still check entries from Reports > Manual Time).

You can also customize these settings for individual members using the member-specific controls located below the organization-wide settings.

To learn more, check out this article: How does manual timesheet approval work

Timesheet Approval Settings

Go to the Timesheet Approval section to manage approval requirements for tracked timesheets.

Use the "Turn On" or "Turn Off" button to apply the setting organization-wide with a single click. You can also Enable or disable Timesheet Approval for each member individually.

Check out this article to learn about Timesheet Approval steps.

• Green - Normal work time tracked through the Apploye desktop, mobile tracker apps or the chrome extension.
• Purple - Manual time added by an employee.
• White (with Purple Border) - Manual time that is not yet approved.
• Red - Idle time, indicating periods when no keyboard or mouse activity was detected. It will be part on an existing green timeframe.

You can also identify it by the vertical “MANUAL” label displayed on the entry. For shorter time blocks, the label may appear as “M” instead.

Pending Manual Time Approval

If a manual time entry is waiting for approval, it will be displayed in white color, with purple border. This indicates that the time has been submitted but has not yet been approved.

You would need to approve the manual time for that to be included in total timesheet / payroll.

Approve Manual Time to Include It in Reports

Manual time entries (if requires approval) must be approved by an admin or manager before they are included in Total timesheets.

Until approved, the pending manual time will not be counted in these totals.

This can be helpful when employees forget to start the timer and add the time later.

How to turn on Manual Timesheet Approval

Go to Settings > Timesheet Settings.

From the Manual Time section, turn on the toggle for "Require approval for manual time".

You can also turn on/off approval for specific members from the individual member toggles on the right.

Once it is enabled, any manual time added by those members will need approval before it is counted as regular time.

How to approve or reject manual time

Go to Timesheets > Approval. Click on "Manual Time" to approve the manual timesheets. Feel free to select the date range and members you want to review.

You will see the manual time entries that are waiting for approval. Check the details, such as: Project, task, Time range & Duration, and Reason for adding manual time.

If the manual time looks correct, click Approve. If the time should not be counted, click the X button.

It will show a pop-up. You can write a helpful note, or just click on the Approve/Reject button.

You can also approve multiple or all at once. Click on the checkbox beside the "Member" and then click "Approve Selected" or "Reject Selected".

You can check the approved or rejected time from the "History" section.

Still have any queries? Reach out to us here: support@apploye.com or knock in the live chat.