The Apploye Desktop app is designed to run quietly in the background while you work, track time, and collect activity data for accurate reports. The tips below will help you use it smoothly and keep your timesheets clean.
Launch the app on startup
Enable “Launch at startup” from Settings. This makes sure Apploye is always ready when you turn on your computer.
Use the latest version of the app
When you see an update prompt, install it as soon as you can so you get the newest fixes and improvements.
Select the right project and task
Before you start the timer, check that you’ve selected the correct organization, project, and task (if tasks are used in your workspace). This keeps reports accurate and avoids confusion later.
Use notes to add context
Add short notes when you start a new work session or change the type of work. Notes help managers and clients understand what was done during that time or why you had low activity.
Click on the "Add Note" button to add a note.
Grant the right permissions
On macOS, you may be asked to grant permissions for screen capture, accessibility, or background activity. Approve these so that time tracking, screenshots, and activity levels work correctly.
Basic troubleshooting for the Desktop app
If the timer doesn’t start, first check that you’ve selected a project and that you are connected to the correct organization.
If screenshots or activity levels are missing, verify:
- Your internet connection is stable
- System permissions for screen capture and related settings are enabled
Reach out to the support team if the issue is not resolved.
Related Articles: