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Hubxpert, a Gold Partner of Hubspot and a professional service agency specializing in the HubSpot ecosystem. We provide effective solutions to businesses through HubSpot so that they can easily manage their marketing, operations, sales, and more. Not only that, Hubxpert also specializes in many other digital services like website building, SEO, digital marketing, and many more. Our goal is to be the largest HubSpot-oriented company in the APAC region. We want to export our Bangladeshi-made software and services.
As per our goal, we are growing continuously. As our company grew, we started facing a couple of challenges in terms of employee management. As we followed a hybrid approach in our office, it was getting hard to manage and track the activity of employees. Tracking the time, activity, and work progress manually wasn’t an option for us. Also, the clients lacked the transparency they deserved from us in the reports we generated for them.
So we were looking for a complete software solution. A software that not only tracks time and activity but also takes screenshots which can be added to the reports which proves the efforts and time we are putting into a project.
Before using Apploye, Hubxpert faced many challenges. The biggest challenges were manual time tracking and reporting. We work on multiple projects simultaneously, so it was difficult for us to ensure that we were manually tracking accurate time.
Inaccurate Tracking: Hubxpert lacked a unified, all-in-one, and accurate time-tracking software. This resulted in inconsistencies while we were making billable hour reports.
Client Report Issues: Transparency is one of our strong suits. No matter what, we prioritize providing our clients with a report that is as transparent as possible. Which was getting a bit tough as we couldn’t offer screenshots of our work progress.
Affordable Software: Another main challenge we faced while searching for a time-tracking solution was affordability. Many software programs couldn’t fill this check box even if they fulfilled the rest of the requirements.
All these challenges made us search for a tool that can solve our problems and focus on our actual work.
After doing market research and evaluating a couple of options, Hubxpert decided to go with Apploye as the software was checking all the boxes of our requirements. Apploye successfully fulfilled our expectations.
Time Tracking: Apploye now accurately tracks our employees' time. This helps us generate accurate billable hours reports so our team members can focus on what they do best with HubSpot rather than tracking time.
Screenshots: This was a game-changer for us. Our HubSpot clients often ask for screenshots. As Apploye takes screenshots periodically, we add these screenshots to our reports. This adds another layer of transparency from our side.
Activity Monitoring: The activity meter helps a lot in terms of individual evaluation. This helps us to understand the efficiency of our daily work time, allowing us to determine which areas we need to improve for better efficiency.
The deployment of Apploye provided us with immediate results and increased efficiency in our daily work. With Apploye, we managed our team’s workload better, reallocating resources based on activity reports to ensure everyone was working efficiently. This resulted in faster turnaround times for projects, enhancing our service delivery.
Key Areas Where Apploye Improved Us