Staff working remotely, time spread across projects, and no dependable way to see where the hours went. One platform fixed that.

Overview

This financial services firm employs a lot of remote workers, and each person usually splits their time across multiple projects instead of focusing on just one. Because of that, the company struggled to answer two basic questions: how much total time was spent on a given project, and which projects each person's hours actually went to.

Challenge

With everyone working remotely, the firm struggled to track work hours accurately. Attendance was in one place, project work in another, and neither showed how the day had really been spent.

Allocation was the bigger problem. When someone splits their day across several projects, a total hours figure doesn't tell you much. The firm needed to know which project the hours went to, and it couldn't say for sure.

Then there's accountability. In an office you can see who's working without measuring anything. Remotely you can't, and a financial services firm has less room than most for gaps in its records.

“Before Apploye, it was difficult to accurately track hours, monitor project allocation and maintain accountability for remote staff.”

— Chief Executive Officer (CEO)r

Solution

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The firm brought together three things that used to sit apart.

Attendance tracking: A steady record of when people are working, without a manager having to work it out.
Productivity tracking: A view of how time is being spent day to day, across a team nobody can see.
Project-based time reporting: Hours logged against the project they belong to, so allocation can be checked.

Results

A single record of where the work went.

There's now one place to look for hours, attendance and project allocation across the whole remote team. Questions that used to mean pulling information from several places are answered in one view.