5 Best Field Service Time Tracking Software in 2025
GPS-enabled solutions that automate attendance, track jobs, and streamline invoicing in one dashboard
Did you know that companies lose about 20 minutes each day when they don't track time properly? This adds up to more than 80 hours every year for each worker - that's a lot of wasted time and money!
That's why, keeping track of work hours has become super important, especially for field workers.
Thankfully, apps that track work time have gotten much better over time. They now do more than just letting workers clock in and out. These apps can see where workers are using GPS, help manage jobs, calculate payments, and much more.
And in this article, we'll show you some of the best apps that can help you keep track of your mobile workers better.
Let's begin!
The Best Field Service Time Tracking Apps
- FieldServicely for field service operation management
- Buddy Punch for time tracking & attendance
- Connecteam for team communication & scheduling
- FieldAware for field service operations
- Hubstaff for location-based time tracking
How We Test, Evaluate & Select Apps
We checked out how well different field service time-tracking apps work in the real world. We looked at how they track employees and how they log time. We also made sure the apps work when phones even without the internet. Our tests included seeing if the tools could tell when workers enter or leave job sites. We reviewed customer testimony from both office and field workers to see how the apps hold up over time.
We also checked if the apps work well with QuickBooks and systems that handle paychecks. Safety was one of our top priorities. We looked at how safe the apps are and if they keep worker info private. Another thing we focused on was how fast their support is. We looked at the price too, to see if you get what you pay for.
What Makes the Best Field Service Time Tracking Software?
A good time-tracking software for field workers should help companies track work hours better, save money, follow rules, and work faster.
Here's what makes a great software:
Time Tracking
Workers need an easy way to log their work hours, breaks, and extra time. Digital timesheets help workers clock in and out without making mistakes. Managers can watch work hours as they happen, which keeps everyone honest.
Managing Field Work
The software needs to help schedule workers and give them jobs. Phone apps and GPS help bosses see where workers are and what they're doing. The app works with other tools to make jobs run smoothly.
Taking Care of Workers
When workers are spread out in different places, you need tools to track when they show up and how much jobs cost. Seeing work hours and finished jobs helps companies put the right number of workers on each job. The software plans schedules and shows how well everyone is working.
Watching Work Time
It's important to stop employees from claiming false hours. GPS tracking makes sure field technicians only clock in from work sites. Regular checks help keep everything fair and stop arguments about pay.
Phone Apps and Online Tools
Since field workers move around a lot, they need apps on their phones. Workers can log hours, see new jobs, and talk to managers through these apps. The tools even work without the internet, and all the info stays safe online.
Making Better Schedules
Good scheduling helps give jobs to the right workers at the right time. The software looks at what's happening now to fix any schedule problems. This helps teams get to customers faster.
Paying Workers and Managing Money
The software makes it easier to pay employees and keep track of money. It works with other accounting programs like QuickBooks. Companies can watch how much they spend on workers as it happens.
Tracking Job Costs
Knowing how much each job costs helps make money. The software watches project costs, money plans, and work hours. It also tracks things like gas money and tool costs, which helps plan spending better.
Making Bills and Getting Paid
The software turns work hours into bills without much work. This means companies get paid faster. Customers can pay easily through different payment systems.
Following Work Rules
The software helps companies follow all the rules about work and pay. It keeps records and watches things like work hours and extra pay. This stops fights about pay and makes workers trust the company more.
Keeping Information Safe
The software keeps technician and pay information private. Only people who should see the information can get to it. The platform also tracks any changes made to keep everything safe.
Working with Other Tools
Good time tracking software works well with other business tools. It connects with project management apps like Jira, Trello, and Asana.
Easy to Use and Makes Reports
The software should be simple to use without lots of training. It makes reports that show how work is going. Clean charts help companies make better choices about their workers.
Quick Messages and Team Talk
The software sends messages right away about schedule changes or new jobs. Workers in the field can talk easily with office workers.
Checking How Well People Work
The app shows how good field technicians are at their jobs. It finds ways to work better and makes sure jobs finish on time. Companies can use this information to optimize their workflow.
What’s Not Included in This Roundup
We're looking at apps that help you track time when your workers are out in the field. These apps need special features for field work - they're not just regular time trackers.
What's not on our list? We left out:
- Regular time-tracking apps that don't work well for fieldwork.
- Tools made for managing projects that can't handle fieldwork properly.
- Enterprise resource planning (ERP) systems where time tracking is just a small part.
- Apps that only track vehicles but don't do much with time tracking.
- Simple digital time cards.
- Free apps that don't do much unless you pay a lot for extra features.
The Best Field Service Time Tracking at a Glance
Standard: $9per user/month
The Best Free Field Service Time Tracking App for Field Operations Management
FieldServicely (Web, Android, and iOS)
FieldServicely Pros
- GPS tracking with geofencing for accurate location-based attendance.
- Real-time job updates and dispatch management.
- Automated timesheets with manual override.
- Built-in invoicing and payroll calculation.
FieldServicely Cons
- Basic performance analytics.
- Limited reporting customization.
First-Hand Experience with FieldServicely
I’ve ranked FieldServicely in the #1 spot for good reason. It packs powerful features like advanced GPS tracking, easy scheduling, and automated time tracking. And all these are completely free.
FieldServicely makes it super easy to manage workers who are out doing service jobs. It's like a control room where you can see everything that's happening with your team. All the tools work together to help your business run better.
One of the coolest things about FieldServicely is how it tracks where your workers are using GPS. You can see your whole team on a map. You can even set up special zones on the map to show where your workers should be.
This helps bosses make sure everyone gets to their jobs on time. They can also see the paths workers take during the day. This helps them find faster ways to get to different places.
The system is also really smart about handling jobs. It keeps track of every single service call, kind of like keeping notes in a diary. When someone finishes a job, the info gets saved so you can look at it later.
Workers love this because they can see everything they need to know about a job right on their phones. For example, what the customer needs and how to fix things.
Another great feature is how FieldServicely tracks when people are working.
Instead of filling out time cards by hand, the system knows when workers start and finish their day based on where they are. It also keeps track of how long each job takes.
This helps employers understand how their workers spend their time and figure out ways to get more work done.
But, what makes FieldServicely special is that it does so many different things.
Workers can use their phones to stay in touch with everyone. Bosses can look at clean charts that show how well everything is going. The system even helps with billing customers. It makes sure field technicians get paid the right amount.
It's like having a bunch of different tools all in one place - and they all work together to make everyone's job easier!
FieldServicely review
Positive: “Easy to navigate. The features are superb, price is more than fair! customer service is also outstanding!”
Negative: “Nothing so far, everything is superb! I had one question for them which I posted in their live chat which is btw available 24/7, and they answered super fast! everything is very simple to use in this platform which I love.”
FieldServicely Pricing
- Lite: Free
- Standard: $9 per user/month
- Elite: $12 per user/month
For more details, check out the FieldServicely pricing page.
The Best Field Service Management Software for Time Tracking & Attendance
Buddy Punch (Windows, ChromeOS, Android, and iOS)
Buddy Punch Pros
- Biometric facial recognition for time theft prevention.
- Simple drag-and-drop scheduling interface.
- Seamless integration with major payroll platforms.
- Flexible job code system for tracking multiple tasks.
- Easy shift swapping capabilities.
Buddy Punch Cons
- Focused solely on time tracking rather than service management features.
- Occasional mobile sync issues in poor coverage areas.
- No free plan available.
My Experience with Buddy Punch
Buddy Punch helps companies keep track of their workers who work outside the office. It's an online tool that watches where workers are and when they work. This makes it easier to run a business with people working in different places.
The app has some cool features to make sure people are honest about their work hours.
For example, workers can clock in by showing their face to their phone camera. This lets the app know where they are using GPS. They can use the app on iPhones or Android phones. Their managers get messages right away when workers start or finish work. So, they always know what's going on.
Making work schedules is super simple with Buddy Punch. You can just drag and drop to set up who works when.
Workers can also easily switch between different jobs. And the app keeps track of all their hours automatically. This saves everyone from having to write down their hours by hand.
The app works really well with other business tools too. It connects with billing programs like QuickBooks. This makes it easy to pay workers and send bills. Since all these tools can talk to each other, work gets done faster and better.
Additionally, Buddy Punch shows lots of helpful information about how work is going.
You can see reports about how time is spent and how projects are moving along. The dashboard shows all the important info in charts and graphs.
The app also keeps everything safe and private. It keeps track of who does what in the system and makes sure only the right people can see certain information. No matter how you use Buddy Punch, on your phone or computer, it's safe and easy to use.
Buddy Punch Review
Positives: “It is easier to schedule my weeks than the other system I had previously used!”
Negatives: “The mobile app doesn't show you what the online system does and I'd like to access all features on my mobile device as an administrator.”
Buddy Punch Pricing
- Starter: $4.49 per user/month
- Pro: $5.99 per user/month
- Enterprise: $10.99 per user/month
The Best Field Service Time Tracking Tool for Team Communication & Scheduling
Connecteam (macOS, Windows, Android, and iOS)
Connecteam Pros
- Auto-generated timesheets.
- Integrates with major payroll systems.
- Automated break/overtime alerts.
- Built-in PTO calculator.
- Secure team messaging.
Connecteam Cons
- No chat data export option.
- Potential GPS accuracy issues.
- Employee privacy concerns.
My Experience with Connecteam
Connecteam is a super useful app that helps field service teams keep track of their work time. Workers can clock in and out right from their phones, and the app knows where they are using GPS. Even if someone's phone dies or loses internet, the app keeps counting their work hours perfectly.
The app also creates invisible lines around work sites. When workers cross these lines, the app knows they've left the area. So, it can stop their work clock automatically. This helps employers make sure everyone is working where they should be.
Connecteam also shows all kinds of reports about work hours. You can see exactly how long each job took and which hours they can bill customers for.
And the best part is the app works with other programs like Gusto and QuickBooks Online. So, paying workers is super easy.
You can also give out jobs through the app. These jobs are complete with instructions, files, and deadlines. Workers can chat with each other and share pictures of their work right in the app. The built-in calendar helps plan everyone's work day and warns if two jobs might happen at the same time.
All these features make Connecteam perfect for field service companies. It helps keep track of time, location, tasks, and team messages all in one place. So, your work becomes much easier and faster.
Connecteam Review
Positives: “I like the modern design and simplicity of it. It is the perfect tool for express task management. Connecteam saves time and energy.”
Negatives: “In my opinion, the pricing is too high and the pricing plan is confusing.”
Connecteam Pricing
- The Small Business Plan: $ 0 for up to 10 users
- Basic: $35 /month for the first 30 users + $0.5/month for each additional user
- Advanced: $49 /month for the first 30 users + $1.5/month for each additional user
- Expert: $99 /month for the first 30 users + $3/month for each additional user
The Best Field Service Time Tracking Solution for Field Service Operations
FieldAware (Web, Android, and iOS)
FieldAware Pros
- Robust mobile features including offline mode and on-site signatures.
- Extensive enterprise software integrations.
- Seamless timesheet export/import for payroll.
FieldAware Cons
- No free trial available.
- Hidden pricing structure.
- Advanced features require extra modules.
Practical Experience FieldAware
FieldAware is another exceptional tool for managing field technicians. It has two parts - one that works on computers and another on phones. This makes it simple for both office workers and people working in the field to keep track of their time.
The computer part is like a control room. Managers in the office can set up jobs, plan schedules, and see where everyone is working right now. They can also check if there are enough tools and parts for each job. This helps workers finish their tasks faster.
On the other hand, the phone app is great for technicians in the field. They can clock in when they start working and clock out when they're done. They can also note down what they did at each job.
One cool thing about the app is that it works even without the internet. When the internet access is restored, all their information gets saved automatically.
Field service technicians can also do lots of other stuff with the phone app. They can make price quotes, write up what work needs to be done, and even make bills right from their phones.
Customers can sign papers on the phone screen, which means workers can get paid faster. Plus, the app helps workers find the quickest way to get from one job to another.
FieldAware also has extra features to help bosses understand work progress. They can see reports about how much work gets done and how long things take. This helps them make better choices about running their business.
The app also provides workers with quick instructions and tips about their jobs.
The tool works well with other business software too.
While the cost is a bit high, it's really good at helping businesses keep track of their workers and get more work done.
FieldAware Review
Positives: “Reduce paper, increase accountability on job sites, expedite tech notes from on-site field visits.”
Negatives: “Limitation of app, to one device. Would like to have the user sign in to their cell phone and iPad.”
FieldAware Pricing
Basic: $70/user/month
The Best Field Service Time Tracking System for Location-Based Tracking
Hubstaff (macOS, Windows, Linux, Android and iOS)
Hubstaff Pros
- Easy bulk geofencing setup via CSV/XLS files.
- Real-time GPS tracking and route monitoring.
- Multiple payment platform integrations.
- Customizable geofence radius.
Hubstaff Cons
- No biometric authentication.
- Project tracking issues reported.
- Location tracking sold separately.
- Inaccurate idle time tracking.
Hands-on Experience with Hubstaff
Hubstaff is another good tool to track workers outside the office.
Just like Connecteam, Hubstaff creates invisible fences around work sites. These fences can be as small as 50 meters or as big as 3,000 meters wide. When workers cross these fences, the system records their time automatically. This makes tracking work hours much easier.
Here's something special about Hubstaff - it lets you set up lots of these invisible fences at once. You don't need any fancy tech skills to do it. Just upload a simple file with all your work locations, and Hubstaff creates all the fences for you.
This is super helpful if your company works at many different places.
The app on your phone does something neat too. It tells you when workers arrive at or leave a job site.
Companies can pick how they want to use this feature. They can either have the system start tracking time right away when someone arrives. Or just send them a reminder to do it themselves.
This way, different companies can choose what works best for them.
The system also shows you where your field technicians are and which routes they take. This way, employers can see if workers are using the best routes and covering all the areas they need to. They can also check which websites workers visit and how long they spend on different tasks. This helps make sure everyone is doing their job well.
Another good thing about Hubstaff is that it works with many payment systems like PayPal, Payoneer, and Wise. It takes all the time tracking information and helps figure out how much to pay each employee.
Sure, you need at least two people to use Hubstaff, and you have to pay $4 extra for the invisible fence feature. But with all the helpful tools it offers and how easy it is to use, many companies find it worth the money.
Hubstaff Review
Positives: “Accurate Time Tracking and project + task management integration.”
Negatives: “Basic reporting features only and limited offline functions.”
Hubstaff Pricing
- Starter: $4.99 / seat/month
- Grow: $7.50 / seat/month
- Team: $10.00 / seat/month
- Enterprise: $25.00 / seat/month
Finding the Perfect Field Service Time Tracking Software
The tools we use to track and manage workers in the field keep getting better. If you are on a budget but want all the field employee tracking features, pick the free FieldServicely app. Or, go for Connecteam, if you are looking for a good worker-manager communication tool. Choose what works best for you.
When companies use these tools, they spend less time on paperwork. Workers also do their jobs better, which makes customers happy.
As these tools get better over time, they'll help workers do even more things faster and easier.