Keeping billable records accurate used to mean a lot of manual checking. Now the record sorts itself out.

Overview

This accounting firm bills clients for time, so the line between billable and non-billable work matters more here than almost anywhere else. It's a large firm, with over a thousand people.

Challenge

Before billing could be prepared, hours had to be split into billable and non-billable and sorted by client and project. Getting there meant a lot of reading through entries, confirming how they'd been classified, fixing anything recorded loosely.

At a firm this size, that adds up. It sits between doing the work and invoicing for it, every single cycle.

“Keeping accurate billable records used to require a lot of manual checking.”

— Managing Partner

Solution

Time captured and classified as it happens.

With Apploye, hours are tracked against the client and project they belong to, and billable and non-billable work is separated in the record rather than sorted out later. Billing reads straight from that record instead of rebuilding it.

“We can organize time around clients and projects, then use the reports when preparing our billing information.”

Results

Billing now starts from a record that's already sorted, instead of one that has to be sorted first.

Billable and non-billable hours are separated automatically.
Time is organized by client and project.
Less manual checking before billing.

“Apploye saves administrative time and gives us more confidence in our client billing.”