Overview

This IT services company runs technical work across several client projects at once. Its people are the cost, and its projects are the revenue, so where the time goes decides whether a project makes money.

Challenge

The team worked off spreadsheets and timesheets people submitted by hand. Entries came in inconsistently, and everyone recorded work hours differently. So reviewing them took a long time.

That left the company planning on guesswork. Working out how much technical capacity a project needed meant going on impressions rather than what past projects had actually taken.

“We relied on spreadsheets and manually submitted timesheets, which created inconsistencies and took time to review.”

— Team Lead

Solution

Project hours, workload and reporting in one place.

But now, with Apploye, time is recorded against the client project it belongs to and reviewed in one place, alongside workload data showing how the technical team's effort is spread out.

“Our developers and support team track time against specific projects and tasks, while managers can quickly review timesheets and see how working hours are being distributed.”

The results

Planning and staffing decisions now come from recorded hours rather than estimates.

Project hours centralized across clients.
Planning and resource allocation based on real-time data.
Timesheet review no longer a reconstruction job.

“It has helped us improve project planning, identify where time is being spent, and make better decisions about resource allocation.”