FundedNext is a leading proprietary trading firm with a mission to help global traders receive capital and become full-time successful traders worldwide. Across multiple departments and locations, FundedNext is dedicated to providing unparalleled customer service to traders. The company operates 24/7 to support its global traders, ensuring both client satisfaction and operational excellence. To manage its workforce efficiently, FundedNext turned to Apploye—a comprehensive time-tracking and workforce management tool.
Challenges Faced before using Apploye:
Managing a large team across different locations and departments presented significant challenges for FundedNext:
- Tracking Employee Hours: With employees scattered across various time zones, it was essential to monitor work hours accurately and ensure that all tasks were completed on time.
- Productivity Assurance: Ensuring that employees were working efficiently without the need for micromanagement required a transparent system for activity tracking and task monitoring.
- Ensuring Integrity and Transparency: One of FundedNext's core values is having Honesty & Integrity, so it was vital to ensure that employees were logging accurate work hours and completing tasks with integrity.
After evaluating several tools, including Traqq and Hubstaff, FundedNext selected Apploye as the optimal solution to address these challenges.
Solutions and Key Apploye Features:
FundedNext adopted Apploye to streamline its time-tracking and productivity management processes. Apploye was deployed across three main departments: Community and Partner Management (CPM), Client Experience (CEx), and Next Trading Solution (NTS), providing the following key benefits:
- Time Tracking and Employee Monitoring: Apploye’s automatic time-tracking feature became a cornerstone for monitoring employee hours in real-time across departments, ensuring productivity and client satisfaction. The system allowed managers to review work summaries and performance data effortlessly.
- Activity Tracking and KPI Measurement: Apploye’s activity percentage tracking enabled FundedNext to measure employees' productivity, which helped evaluate their performance against key performance indicators (KPIs).
- Screenshot Reports: Apploye’s screenshot feature provided a layer of transparency, offering visual confirmation of employees' work. This helped maintain accountability without the need for constant supervision, enhancing trust between employees and managers.
- Attendance and Task Management: With Apploye’s clock-in/clock-out system and task management features, managers could easily track attendance and ensure that tasks were assigned and completed efficiently.
- Scalability: Apploye’s intuitive interface and features allowed FundedNext to scale its operations, managing employees without losing control over team productivity.
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Results and Impact:
Since implementing Apploye, FundedNext has experienced:
- 40% improvement in time-tracking accuracy.
- Significant improvements in productivity monitoring.
- Enhanced transparency through screenshot logs and activity tracking.
- The ability to manage employees with minimal administrative overhead allows for continuous scaling.
Conclusion
For a global company like FundedNext, managing a dispersed team requires effective tools. Apploye has proven instrumental in streamlining operations, improving productivity, and enhancing transparency. Its scalability has enabled FundedNext to grow and maintain control over its expanding workforce, making it an invaluable asset for the company’s continued success.